20 Ways to Build Customer Loyalty and Retention by Edward Kundahl


One of the most common mistakes many small businesses make is that they spend a lot of energy trying to get “new” customers; while ignoring retention efforts to keep their “existing” customers coming back.
http://www.evancarmichael.com/library/edward-kundahl/20-Ways-to-Build-Customer-Loyalty-and-Retention.html

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s